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※ Terms of Service ※

GENERAL
※ I reserve the right to decline any commission that I do not see fit or not in compliance with my terms & work.
☆ Additional charges may apply depending on complexity in detail (complex armour/outfit, weaponry, visible tattoos, horns, wings, etc), more than 1 character present on canvas, and any other details stated in commission listing.
※ Variation of same illustration/asset require an additional charge +10% of original price.
☆ Additional 50% will be charged per acquisition of an art's PSD file.
※ You're HIGHLY RECOMMENDED to have character reference/model sheet of your character as I may not take on commissions where I'm expected to design your character from scratch.Will Draw
★ Monster/Creature, Anthropomorphic/Furry, Pairings (Same sex/Het/etc), Fanart, DnD/Tabletop, Original character, Armoured character, Muscled character, Human/Humanoid character, all races in Guild Wars 2 & FFXIV (Charr, Asura, Miqo'te, Lalafell, etc)Will Not Draw
★ Mecha, NSFW (Sexual activity), Real life portrait, yumeship (Fandom character x OC/self-insert), NFT, hate/political content,
AI use (includes training even for personal use)COMMUNICATION
※ Do provide visual references of relevance and as much detail in your inquiry regarding your commission.
☆ Each time I send a WIP (Work In Progress) to a Client, I ask the Client to provide feedback to me.
※ I would like to be informed if prompt communication via E-mail, DM, or Discord is more convenient and easier for you, the Client.
☆ In cases of communication via Discord, while preferable to DM via being in the same server, if a friend request is required in order to communicate please be aware that there is a likelihood I may remove myself from the friend list once the project is completed. Please do not take this personally as I prefer my own comfort, privacy, & would prefer to keep my friend list short.
※ Please keep conversations unrelated to the project at hand to a bare minimum, if not it may further delay progress of the project.
☆ Lack of cooperation & communication during the project whether intentional or not may result in blacklisting.
※ Do NOT haggle for discount on project for any reasons like being a return client, (agreed upon) extended project deadline/begin date, unsatisfied with outcome, budget issues, etc. Any of this may result in getting blacklisted.PAYMENTS
☆ First partial payment (exceeding $80, full payment for below $80) may be done after confirmation of discussion & pricing,
upon confirmation of project I'll begin the sketching process after payment.
※ I will consider your commission cancelled (before project begins) due to lack of response & payment not made within 72 hours unless informed of a legitimate reason for the delay.
☆ Project will strictly not be allowed to be paid unless I have a confirmed date AND am ready to begin working on the project
for you.
※ Discounts will only be applicable under my discretion on specific cases like a commission sale or a special discount for return customer upon reaching a certain threshold.REVISIONS
☆ Maximum revisions for minor changes (if made after drafting phase) per art/asset is THREE.
※ Any major changes made AFTER COMPLETION of project, character design, OR confirmed sketches will be charged
an additional (min.) $15, please communicate with me during the updates/WIP phase.DISCLAIMER
☆ All of my sales are "Digital Artwork" & it is the Artwork's "Intellectual Property" that is purchased by you.
※ Nothing is ever intended by either me or you (the Client), to be physically shipped to them.
☆ I am not required to ever ship any item unless it was explicitly discussed.LICENSING & REDISTRIBUTION
※ A one-time additional $30+ will be charged for design works for new channel branding/commercial uses for streaming/content (includes usage for social promotional purposes, discuss with me for merchandise uses.)
☆ A one-time fee minimum price increase 100% of the original price (or whatever may be stated in the listing) will be charged per art intended to be used for merchandise/commercial purposes with no obligation to pay me commission fees per sale, I reserve the right to charge more if I deem fit.
※ You must inform me if you intended your commission to be used as such.
☆ Reproduction, redistribution, and reselling of Client's art(s) are strictly prohibited.
※ Clients are not permitted to modify or claim their art(s) as their own.
☆ Clients are not permitted, under any circumstances, to use any part of their commissioned artwork for non fungible tokens.
※ Use of artwork for any advertising or profits associated with any blockchain-related technology, non fungible tokens/NFTs, or cryptocurrency is PROHIBITED.
☆ Clients are not permitted, under any circumstances, to use any part of their commissioned artwork for AI art for
personal AND profit purposes.
※ You're NOT allowed to use my work to make any form of hate content, political argument, religious beliefs, bigotry, etc.
☆ It is NOT possible to haggle for a lower or discounted price for commercial/merchandise fee.
※ Discounts do not apply to licensing fees.
☆ If found making use of project for commercial/merchandise purposes despite not agreed upon and not paid for the rights to, you will be contacted regarding them.
※ If refusal to discuss and abide my ToS happens, you will be reported and blacklisted.REFUNDS/CHARGEBACKS
☆ Purchases made is NOT refundable unless I choose to refund you for reasons of my own.
※ You are NOT authorized to issue a chargeback for any reason.
☆ If for any reason your account malfunctions or authorizes a refund request without your knowledge, you must contact me ASAP in order to resolve the issue.
※ Purposefully issuing a chargeback will result in immediate blacklisting for you as well as your e-mail address, & anyone sharing your e-mail/account, including side accounts.RUSH FEE
☆ Rush fees are at least 25% up to 100% of the commission.
※ Fees might vary depending on the project & time frame provided.
☆ Dates provided are subject to change, details are to be discussed should the client have set dates.QUEUE/SCHEDULING/WORK SPEED
※ I usually take up to 2-5 days to respond to your initial order inquiry.
☆ Your commission will take approximately a minimum of two weeks to the longest three months (longer time frame possible) depending on the workload & length of discussion during the project to complete due to other work that required priority too or personal real life matter.
※ Feel free to contact me to inquire for status.
☆ No harassment over my work speed will be tolerated, regardless of the time that has passed.DEADLINES AND DELIVERY
※ If you have a specific deadline please communicate with me about it prior to payment so I can rearrange my
work schedule accordingly.
☆ If you did not alert me to a deadline, you must not send reminders until 4 week's buffer period has passed.
※ Reminders will be ignored if they relate to work that I have prioritized above your project, including other commissions & projects.
☆ If due dates are discussed, it is also your (the Client) responsibility to ensure prompt communication.
※ I will not be held responsible for late delivery.
☆ You reserve the right to be notified of any delays.
※ If a delay/extended deadline is to happen and informed, your honesty on whether you agree to it is highly appreciated and
take importance. This is so I can inform whether rearranging my work schedule accordingly is possible.FINAL PRODUCT
☆ Files will be given within 48 hours after remaining payment per art(s) is done so please do not ask me to send files ASAP.
※ Don't hesitate to inform me if you need me to send you the completed art(s) first if you're commissioning more than
one art from me.
☆ Please do not remove/crop my signature if present on the work I've made (exception on banner & avatar which auto crops images).
※ I reserve the right to use the commissions for my personal portfolio, unless requested by commissioner not to do so.
☆ You may use the artwork for any community sharing websites, as long as you do not directly claim the artwork is done by you or selling the artwork. (Non-commercial purposes)
※ Please credit and link to my Carrd under the name Natsumen.Caps.
☆ Please take note it may not be advisable to post your raw unglazed full-sized artwork (especially PNG files)
to public social shares/internet.
※ Usually you'll receive a resized lower dpi JPG files (especially for illustration work) for your
commissioned art/asset if you do need it for public social shares/internet.
☆ This does not mean they're glazed/nightshaded so do keep this in mind before posting them to
the internet.
※ Any comments that are rude, inappropriate, inflammatory, and/or non-constructive may result in blacklisting.In contacting me I will assume that you hereby acknowledge that you have read, understand, & agree to the terms of service.

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